Flowers Twickenham Accessibility Statement
Our Commitment to Accessibility
At Flowers Twickenham, we believe beautiful flowers should be accessible to everyone, regardless of ability. Our mission is to ensure that all customers in Twickenham can order Flowers Twickenham online quickly, comfortably, and independently. We recognise the importance of accessible digital experiences and are committed to providing an inclusive environment for all visitors to our website.
WCAG 2.1 AA Compliance
We have designed our website to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at AA level. These guidelines are internationally recognised standards created to make web content more accessible to people with a wide spectrum of abilities. By adhering to WCAG 2.1 AA, Flowers Twickenham aims to provide a flower ordering service that is perceivable, operable, understandable, and robust for all customers, including those in Twickenham and beyond.
Screen Reader Compatibility
Understanding how vital screen readers are for customers who are blind or visually impaired, our website has been thoroughly tested for compatibility with popular screen reading technologies. All core functionalities, including browsing our flower collections and completing the order process, are accessible using screen readers. We use correct semantic markup, alternative text for images, and clear labels on interactive elements so every customer can order Flowers Twickenham online with confidence.
High Contrast and Readable Design
Accessibility goes beyond technical compatibility—it also means considering visual clarity. We have implemented a high contrast design across the Flowers Twickenham website to help customers with low vision or colour blindness. Text size and font choices are optimised for readability, and our layouts are designed to work well with browser zoom features and custom styles, ensuring information is never lost or obscured.
User-Friendly Navigation for All
We want the process of ordering Flowers Twickenham to be as smooth as possible for every user. This includes ensuring keyboard navigability for people who cannot use a mouse and providing clear focus indicators throughout the site. Menus and buttons are designed to be easy to find, understand, and operate, making it straightforward for everyone to complete their order from anywhere in Twickenham.
Continuous Improvement and Your Feedback
Accessibility is an ongoing commitment at Flowers Twickenham. We regularly review our website and welcome feedback from users so we can continue to enhance the experience for everyone. If you encounter any accessibility barriers while ordering Flowers Twickenham online or have suggestions for further improvement, please do not hesitate to get in touch. Your input is invaluable in helping us provide the best possible service for the whole Twickenham community.
Contact Us for Accessibility Support
If you have accessibility questions, require assistance, or wish to report an issue with Flowers Twickenham's website, please contact our customer support team. We are dedicated to responding promptly and working with you to find a solution, ensuring that everyone can enjoy the convenience and beauty of ordering Flowers Twickenham online.
